Terms and conditions
Last updated: October 30, 2026
Demo draft for the owner to review. These terms aren't in effect. During this demo, the demo phone line is run by the website's builder, not by the shop.
1. About these terms
"We", "us" and "our" mean Mobile Mechanic Pros of Chicago Lawn, a mobile car repair service in Chicago, Illinois. When you book a visit with us, you agree to these terms.
To book, you must be 18 or older and own the vehicle or have the owner's permission to have it worked on.
2. Booking
- You book by phone. Our phone assistant, Marcus, is an AI assistant. Calls may be recorded and transcribed.
- A visit is booked for a two-hour arrival window. We don't promise an exact arrival time.
- A visit is booked only when Marcus or the team tells you it's set.
- We're open 7 days a week. The team confirms exact times and holiday hours.
- We're based in Chicago Lawn. The team will confirm whether we cover your address.
3. Prices
- We don't post prices, and Marcus doesn't give prices or estimates.
- The mechanic gives you a price quote, based on what you describe and what the mechanic finds.
- The final price can change if more work is needed than described. Ask the mechanic to OK any extra work with you first.
- Ask about any diagnostic or trip fee when you book.
- Marcus can't promise discounts, refunds or free work. Only the team can.
4. Payment
Marcus doesn't take payments, deposits or card details. The team will tell you how to pay.
5. Changing or cancelling a visit
Call us at (872) 245-3110. The team will call you back to change or cancel it. A visit is changed or cancelled only when the team confirms it.
6. Your part
- Give us correct details: your name, a phone number that reaches you, the vehicle's year, make and model, and what's going on with it.
- Make sure the mechanic can safely reach and work on the car where it's parked, and tell us about any unit, gate or parking spot.
- Remove valuables from the vehicle before the visit.
7. Warranty
These terms don't promise any warranty. Ask the team about any warranty on parts or labor before the work starts.
8. If something goes wrong
If you think something was damaged during our visit, call us as soon as you can. Take photos if you can; the team will tell you how to send them. We'll look into it and work with you on it.
We aren't responsible for problems the vehicle already had before our work, or for indirect losses, like lost time or income. Nothing in these terms limits our responsibility where the law doesn't allow it.
9. Our right to decline or cancel
We may decline a job or cancel a visit, for example if the car can't be reached or worked on safely. If we do, we'll tell you as soon as we can.
10. Problems and the law
If you have a problem, please call us first so we can try to fix it. These terms are governed by the laws of the State of Illinois. Any dispute will be handled in a court in Illinois, including small claims court.
11. Changes to these terms
We may update these terms. The date at the top shows the latest version. If any part of these terms can't be enforced, the rest still applies.
12. Contact
Mobile Mechanic Pros of Chicago Lawn, Chicago, Illinois. Phone: (872) 245-3110.
See also our Privacy Policy.