FAQ
Quick answers. Anything else? Give us a call.
Do you come to me?
Yes. Our mechanics come to your car at home, at work, or wherever it's parked.
What are your hours?
We're open 7 days a week. The team will confirm exact times.
Are you open 24 hours?
We're open 7 days a week. Call and the team will confirm exact times.
What about holidays?
The team will confirm holiday hours.
How much will it cost?
We don't quote prices by phone or online. The mechanic gives you a price quote. Ask about any diagnostic or trip fee when you book. The final price can change if more work is needed than described; ask the mechanic to OK any extra work with you first.
When will the mechanic arrive?
You book a two-hour arrival window. We don't promise an exact time.
Can I get a visit today?
Sometimes. Call and we'll check today's open windows.
Can I bring my car to you?
Call and ask. The team will let you know.
Do you tow, fix tires or do body work?
Call and ask. The team will let you know.
Do you cover my area?
We're based in Chicago Lawn. Call, and the team will confirm they cover your address.
What do you need from me to book?
Your name and best phone number, the year, make and model, what's going on with the car, and where it is, with any unit or parking spot number.
How do I change or cancel a visit?
Call us. The team will call you back to change it.
Who answers the phone?
Marcus, our virtual (AI) assistant. Calls may be recorded and transcribed. You can ask to be put through to the team.
What payment do you take?
Call and ask. The team will confirm.
Still have a question?
Call us. Marcus can answer common questions or put you through to the team.